The Remarketer

With fall approaching, students are stocking up on school supplies, hunters are polishing their rifles and resellers are “sharpening their pencils” in preparation to assist clients get better pricing on their IT Hardware Maintenance Renewals.

‘Tis the season when the requests start to roll in, eventually peaking in December.

I recommend you seek out quotes two or three months before your primary contracts terminate, although most vendors will still negotiate up until the last minute. Keep in mind that you can also usually co-terminate your contracts so they’re pro-rated and all start and end on the same date.

“This Server we bought… um, it’s DOA.”
Nobody ever likes that call, So what do you do next?

Keep the following in mind before proceeding: You’re not a server tech, so tread lightly here. However, you can solve some issues before calling a tech, or at least collect some good info to help them out. Finally, stay relaxed (with a sense of urgency).